ITSM and ITOM Services
At Intellioz LLC, we specialize in ServiceNow-driven digital transformation to create a unified enterprise automation framework. Our expertise helps organizations streamline IT service management (ITSM), business workflows, and cloud integrations, ensuring agility, efficiency, and data-driven decision-making.
Our ServiceNow implementations are completely tailored to address the specific needs of your business. From planning to deployment, we guarantee a smooth transition that enables your team to swiftly adopt the platform and begin enjoying the advantages.
At the center of our solutions is the ServiceNow Now Platform, built to help streamline workflows across your organization. This robust platform is tailored for digital business transformation, providing a single system of record that enhances visibility and collaboration across all functions – from integrating processes, automating routine tasks and more.
Intellioz has deep expertise in Service Now; workflow automation platform that helps businesses streamline IT, HR, customer service, and other enterprise functions. It enables process automation, AI-driven insights, and seamless integrations to improve efficiency and digital transformation.
Here are some of the Key offerings for your business needs:
ServiceNow ITSM & ITOM for SAP Workflows
🔹 Automated Incident, Problem, and Change Management for SAP landscapes
🔹 Real-time monitoring & observability of SAP applications through ITOM
🔹 CMDB integration with SAP for asset and configuration visibility
🔹 SAP system event correlation to enhance IT operations
If you want to take control on your production operations and standout amid competitions, please call us today.
ServiceNow Integration Hub & Boomi for Enterprise Connectivity
🔹 Prebuilt Boomi Connectors for ServiceNow and SAP to enable seamless data exchange
🔹 API-driven integrations for SAP modules (S/4HANA, ECC) within ServiceNow workflows
🔹 End-to-End Process Orchestration across ServiceNow, SAP, and third-party systems
🔹 Event-driven automation for SAP transactions using Boomi’s low-code platform
HR Service Delivery (HRSD) for SAP Success Factors
🔹 Employee self-service portal with direct integration into SAP Success Factors
🔹 Case management automation to enhance employee experience
🔹 Intelligent document management & compliance tracking
ServiceNow Customer Service Management (CSM) for SAP-Centric Support
🔹 AI-powered customer case resolution for SAP support teams
🔹 Field service integration with SAP CRM & SAP Service Cloud
🔹 Omnichannel customer engagement via ServiceNow Virtual Agent & SAP data insights
Governance, Risk & Compliance (GRC) for SAP
🔹 Automated risk management across SAP and non-SAP environments
🔹 Regulatory compliance tracking with ServiceNow’s GRC module
🔹 Audit trail visibility through integrated SAP security controls
Our ServiceNow Practice Service Offerings:
IT Service Management Offerings
✅ Incident, Problem, Change, and Request Management
✅ Self-service portals and Virtual Agents
✅ AI-driven ticket resolution and automation
IT Operations Management (ITOM)
✅ AIOps, Predictive Intelligence & Event Correlation
✅ CMDB (Configuration Management Database)
✅ Monitoring, Discovery, and Cloud Automation
IT Asset Management (ITAM)
✅ Hardware, Software, and Cloud Asset Lifecycle Management
✅ License Compliance & Cost Optimization
✅ SaaS & Cloud Cost Visibility
IT Business Management (ITBM)
✅ Project & Portfolio Management (PPM)
✅ Agile Development & Resource Planning
✅ Financial Planning & Cost Transparency
Security Operations (SecOps)
✅ Threat Intelligence & Incident Response
✅ Vulnerability and Risk Management
✅ Security Compliance & Policy Automation
Governance, Risk, and Compliance (GRC)
✅ Risk & Compliance Automation
✅ Audit & Policy Management
✅ Vendor Risk Assessment
Customer Service Management (CSM)
✅ AI-Powered Case & Knowledge Management
✅ Omnichannel Support (Chat, Email, Phone)
✅ Field Service & Partner Management
HR Service Delivery (HRSD)
✅ Employee Self-Service & Case Management
✅ Onboarding & Offboarding Automation
✅ HR Knowledge Base & Digital Workflows
Creator Workflows & App Engine
✅ Low-Code/No-Code Custom App Development
✅ Workflow Automation & Business Logic
✅ Process Optimization with AI & Machine Learning
ServiceNow Integration Hub
✅ API-Driven Connectivity Across Platforms
✅ Prebuilt Connectors for SAP, Salesforce, Boomi, AWS, etc.
✅ Event-Driven & Orchestration Automation
Why Intellioz LLC ?
✅ Deep Expertise in ServiceNow, SAP & Boomi – Certified professionals with cross-platform experience
✅ Accelerated Implementations – Prebuilt templates & integration accelerators
✅ Cloud & Hybrid Deployment Flexibility – Supporting on-prem, cloud, and multi-cloud environments
✅ End-to-End Support – Advisory, implementation, and managed services
